Terms & Conditions & Refund/Return Policy

Last Updated: 27 November 2025

Welcome to Stylehut (“we”, “our”, “us”).
By accessing or purchasing from our website https://panjabi.stylehut24.com, you agree to the following Terms & Conditions and Refund/Return Policy.


1. Terms & Conditions

1.1 Use of Our Website

By using our website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

You agree not to misuse the website, disrupt its operations, or engage in any activity that may harm the platform, our customers, or our reputation.


1.2 Product Information

We always try to provide accurate product images, descriptions, and details.
However:

  • Colors may slightly vary due to device screen settings

  • Sizes may have minor variation depending on production batch

  • Availability may change without prior notice

We reserve the right to modify or discontinue any product without notice.


1.3 Pricing & Payments

  • All prices listed on our website are final and include applicable taxes (if any).

  • We reserve the right to change prices at any time.

  • Payments must be completed through the available secure payment methods.

  • We do NOT store or access your card/banking information.


1.4 Order Confirmation

An order is considered confirmed only after:

  • We verify product availability

  • We verify payment (if prepaid)

  • You receive a confirmation message/email

We reserve the right to cancel any order due to stock issues, payment failure, or suspicious activity.


1.5 Delivery Policy

We work with trusted courier partners. Delivery time depends on:

  • Delivery location

  • Order confirmation

  • Courier availability

Delays may occur due to natural causes, holidays, or courier issues.


1.6 Customer Responsibilities

The customer agrees to:

  • Provide accurate contact, address, and delivery information

  • Receive calls/messages regarding order updates

  • Inspect the parcel at the time of delivery


1.7 Intellectual Property Rights

All content on the website including images, text, logo, and design belongs to Stylehut.
Copying, modifying, or reusing any content without permission is strictly prohibited.


1.8 Limitation of Liability

Stylehut is not responsible for:

  • Courier delays

  • Delivery failure due to wrong address/phone

  • Damage caused after product handover

  • Misuse of products

  • Third-party website/links



2. Refund & Return Policy

2.1 Eligibility for Returns

You may request a return only if:

  • You received a wrong product

  • The product is defective or damaged at delivery

  • The product is unused, unwashed, and in original condition

  • You contact us within 48 hours of receiving the product

We do not accept returns for:

  • Size mismatch after use

  • Color variation due to screen difference

  • Used or damaged products by customer

  • “Change of mind” after receiving the product


2.2 How to Request a Return

To request a return, contact us at:
📧 info@stylehut24.com
📞 01611992282

Provide:

  • Order number

  • Product photo/video (showing issue)

  • Delivery slip photo

We will review the issue and contact you with the next steps.


2.3 Return Conditions

  • Product must be unused, unwashed, and with original tags

  • Package must be returned with all accessories

  • Customer must hand over the return parcel to the courier as instructed

  • Return shipping charges may apply depending on the reason


2.4 Refund Policy

Refund is processed only when:

  • The returned product passes quality inspection

  • The product is unavailable for replacement

  • Order is canceled before shipment

Refund Timeline:

  • Mobile Banking/Bank Refund: 3–7 working days

  • Cash-on-Delivery Orders: Refund via mobile banking
    (We do not offer cash refunds to doorstep)

Delivery charges are non-refundable unless the mistake is from our side.


2.5 Non-Returnable Items

The following items are not eligible for return:

  • Used or washed apparel

  • Custom or special discounted items

  • Clearance sale items

  • Personal care or hygiene products


3. Contact Information

If you have any questions about our Terms or Return Policy, feel free to contact us:

📧 Email: info@stylehut24.com
📞 Phone: 01611992282
🌐 Website: https://panjabi.stylehut24.com